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STN Technical Support

The CAS Software Support Team is available:

Hours: Phone: Fax: E-mail:

7 a.m. - 8 p.m. U.S. Eastern Time, Monday - Friday 800-753-4227 (North America), voice menu option 4 614-447-3731 (worldwide), voice menu option 4 614-447-3854 Request Assistance from Software Support Team

 

 

Hours and toll-free telephone number for Europe

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The following are frequent STN Technical Support topics:

• Connecting to STN over the Internet using the Windows operating system telnet program
• Capturing a transcript using the Windows operating system telnet program
• STN Pocket Guide (telecommunications information and more) 

Also see topics for STN Express, STN on the Web, and STN AnaVist.