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STN Viewer^TM Support & Training

The following resources are available to assist you with using STN Viewer.

New! - STN Viewer performance has been improved and a new STN Viewer Assistant has been added to the left-hand navigation pane in STN on the Web. 

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Tutorials and e-Seminars

Recorded tutorials available via WebEx:

• Getting Started: Obtaining Records and Importing them into the STN Viewer (13 minutes)
• Managing Projects: Creating and Managing a Project in STN Viewer (23 minutes)
• Working with Records: Highlighting and Annotating Records in STN Viewer (17 minutes)
• Evaluating Records (7 minutes)
• Sharing Results (6 minutes)

For a complete list of recorded WebEx tutorials and e-Seminars, visit CAS e-Seminars on WebEx.

For additional training information, including instructor-led training opportunities and self-directed learning materials, visit STN e-Learning and Training.

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See How It Works

• Importing full-text patent records from STN Express
• Viewing records in the Patent Queue
• Viewing details for a record
  • Viewing patent Family information and legal status
  • Using highlighting to easily navigate a patent document
• Working with records
  • Applying ratings to records
  • Adding labels to records and filtering by labels
  • Filtering records
  • Sorting records
• Using projects to manage your records
• Sharing STN Viewer projects with colleagues
• Saving documents

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Technical Support

Supported web browsers:

• Microsoft Internet Explorer, Version 6.0 or higher
• Mozilla Firefox, Version 1.0 or higher

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Additional Information

• STN Support & Training - general STN support resources
• Products & Services - STN Viewer product information, including pricing
• FAQs - answers to frequently asked questions regarding STN Viewer 
• CAS Customer Center - additional information or assistance

Detailed online help is available by selecting Help > Contents, located near the top right corner of the STN Viewer window.