[table of contents for nonframes version]

Getting Help

STN Help Messages

A variety of help messages are available on STN to provide answers to your questions. There are two types of help messages: General help messages File-specific help messages General help messages pertain to command usage and general system features. They can be accessed while in any STN file and their content is the same regardless of the file you are in when the message is accessed. Type HELP MESSAGES while in any file to find information about the types of general help messages that are available and how to access them. File-specific help messages deal with file features such as display fields, search costs, and database content. The range of file-specific help messages that are available, and their content, varies by file. Type HELP DIRECTORY to see a master list of file-specific help messages for the current file.

Help Desk

For personal assistance, contact the Help Desk. STN-Columbus customers: Telephone: 1-800-848-6533 (North America Only) Telephone: 1-614-447-3698 (Worldwide) Fax: 1-614-447-3798 E-mail: help@cas.org STN-Karlsruhe customers: Visit the Web site at http://www.stn-international.com/ to locate customer contacts E-mail: hlpdeskk@fiz-karlsruhe.de STN-Tokyo customers: Web: www.jaici.or.jp/inquiry.html

Training

CAS/STN offers a variety of training. For details visit our Web site at http://www.cas.org/support/stngen/index.html .